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Events Operations and Administration Assistant
Thainstone Centre
We have an exciting opportunity for an organised Operations and Administrative professional to join our Thainstone Events division.
The Events Operations and Administration Assistant will provide key support to the Business Development Executive. This role plays an important part in ensuring the smooth planning, coordination, and delivery of a wide range of events at the Thainstone Centre. The successful candidate will be highly organised, customer-focused, and proactive in supporting both clients and the events team.
Flexibility in this role is key as some evening and weekend working will be required when events are taking place – this will be planned well in advance.
Core hours will be 15-20 hours per week over 4/5 days.
Responsibilities & Main Duties
- Answering the phone and dealing with customer enquiries
- Responding to emails through our various company email addresses
- Organising our booking system; following up enquiries, taking deposits, confirming bookings over the phone and via email
- Creating site and table plans for event organisers
- Assisting management with Christmas bookings and pre-orders
- Updating and maintaining office policies and procedures
- Assisting at events operationally, ensuring events run smoothly
- Attending meetings with clients and internally when required
Person Specification
- Excellent communication skills both written and verbal
- Previous experience in a hospitality environment would be preferable but not essential
- Ability to work in a busy fast paced environment whilst maintaining a positive ‘can do’ attitude
- Excellent attention to detail
- Well-organised with multi-tasking skills
- An excellent working knowledge of all MS packages, particularly word and excel
- Flexibility to work at events as required, including evenings and weekends
- A passion for providing great events with customer service to match
Interested in this position? Then please apply in writing by sending your CV and covering letter to HR Manager, ANM Group Ltd, Thainstone Centre, Inverurie, Aberdeenshire AB51 5XZ or email careers@anmgroup.co.uk